Melissa Benua has worked in nearly every software development role—dev, test, DevOps, and program management—at companies as big and small and somewhere in-between. She's created and run high-availability, high-quality services for PlayFab, Bing, Cortana, and Xbox One, and now manages teams of engineers for mParticle. Melissa discovered her love of massively-scaled systems while growing the Bing backend, where she honed the art of keeping highly-available complex systems up while undergoing massive code churn. As a woman in male-dominated software specialties, she has often been the "only woman in the ship room" and called upon to challenge assertions or present new information to rooms full of senior-level men. She’s passionate not only about maximizing efficiency both in her product code and in her developer tools but also about sharing best practices among colleagues and the tech world at large.