Michael Giacometti, Director of Technical Services at Eggplant, is a QA Executive with over 20 years experience in quality assurance, automation, and consulting. He was a co-founder of Class I.Q., which eventually merged with Greenhat which was acquired by IBM. He worked at Mercury Interactive, where he designed and advocated the best practices for automation and test management. He led several large scale QA transformations while working at Cognizant.