Jon is a technology person through and through. Technology is more than just his career, it’s his hobby and passion. Chances are that when he's not focused on delivering great products to customers, he is opening up a smart speaker, or trying to get some cloud API to turn on the microwave. His career has long been based upon soft-skills. As a consultant almost 20 years ago, Jon would have to explain to executive management of some of the largest organizations in the world why this new technology called server-based-computing was good, and why the bugs we were working around could be mitigated.